Fraunhofer IAO - Research and Innovation Center for Cognitive Service Systems (KODIS)

Applied research for the development of cognitive service systems

Together with our research partners, we use data to develop new services and business models. With the help of data, service processes are made more efficient and the use of artificial intelligence (AI) can automate services and achieve customer-specific added value. From brainstorming to development and operation of cognitive service systems - we support you on the path to digital service transformation.

Team

Dr. Bernd Bienzeisler

Head of Research and Innovation Center for Cognitive Service Systems

Dr. rer. oec., economist and social scientist

Dr. Jens Neuhüttler

Head of Research and Innovation Center for Cognitive Service Systems

D.Eng., economist

Maximilian Feike

Team Leader Service Ecosystem Innovation

M.Sc., technically oriented business economist

Dr. Janika Kutz

Team Leader Public Service Innovation

Dr., psychologist

Thomas Meiren

Team Leader Service Engineering

Businuess Engineer

Dr. Safa Omri

Team Leader Cognitive Service Technologies

Dr. rer. nat., mathematician

Benedikt Wohlmuth

Team Leader Automated Service Interactions

M.Sc., supply chain manager

Felix Zimmermann

Team Leader Cognitive Distribution Systems

M.A., business economist

Dr. Abdulrahman Abdelrazek

Team Service Engineering

D.Eng., Industrial Engineering

Lena Ahner

Team Cognitive Distribution Systems

Project lead Urban Innovation Hub

M.A., communication scientist

Nathalie Alischer

Team Cognitive Distribution Systems

M.A., communication scientist

Christian Blümel

Team Cognitive Service Technologies

M.Sc., mechanical engineer

Anja Brodbeck

Management Assistant Research and Innovation Center KODIS | Team Assistant KODIS Development and Automated Service Interactions

Anamaria Cristescu

Team KODIS Development

M.A., communication scientist

Sabine Elsner

Team Assistant Digital Service Transformation, Public Service Innovation and Service Ecosystem Innovation

Dr. Diana Fischer-Preßler

Team Public Service Innovation

Dr., business informatics scientist

© Martin Albermann

Laura Fraske

Team Cognitive Distribution Systems

M.Sc., software developer

Dr. Mike Freitag

Team Service Engineering

D.Eng., Industrial Engineering

Michaela Friedrich

Team Service Engineering

M.A., social scientist

Tobias Gabeler

Team Automated Service Interactions

Dipl. mechanical engineer

Nicole Caroline Gladilov

Team Service Ecosystem Innovation

M.Sc., business economist

Dr.-Ing. Alexander Gorovoj

Team Service Engineering

Dr. rer. nat., business engineer

Vincent Philipp Göbels

Team Public Service Innovation

M.Sc., mathematician

Jakob Guhl

Team Service Ecosystem Innovation

M.Sc., business economist

Melanie Handrich

Team Public Service Innovation

M.Eng., urban geographer with focus on urban planning

Sibylle Hermann

Team Service Ecosystem Innovation

Dipl. Psychologin

Meng Jin

Team Cognitive Distribution Systems

M.Sc., software developer

Jan Mackensen

Team Automated Service Interactions

M.Sc. cognitive science

Nils Maisel

Team Cognitive Distribution Systems

M.Sc., business engineer

Tiziana Manca

Team Public Service Innovation

M.A., social scientist

MEHR

Simone Martinetz

Team Cognitive Distribution Systems

Dipl.-psychologist and coach

Dharmil Mehta

Team Cognitive Service Technologies

M.Sc., mechatronics engineer

Jürgen Müller

Team Service Engineering

business scientist

Alexander Noack

Team Automated Service Interactions

M.Sc. software developer

Ekaterina Ockel

Scientific Communications

Team KODIS Development

M.A., linguist

Katrin Peters

Team KODIS Development

Dipl. Kffr., economist

Angelique Pilz

Team KODIS Development

Science Transfer

M.A. Innovation Management

Kristian Schaefer

Team Cognitive Service Technologies

M.Sc., software developer IoT/Cloud

Coordination »Data Science and Analytics«

Christian Schiller

Team Service Engineering

M.Sc., Mechanical Engineer

Alexander Schletz

Team Automated Service Interactions

Dipl. social scientist

Katharina Schulze

Team Service Engineering

M.Sc., business scientist

Timo Stöhr

Team Cognitive Distribution Systems

M.Sc., process engineer

Sebastian Straßburg

Team Public Service Innovation

M.Sc., business informatics scientist

Alexander Utkin

Project Administration and Controlling

Dr. Richard Zowalla

Team Cognitive Service Technologies

Dr. sc. hum., data scientist in health sector

Claire Zöbele

Team Service Ecosystem Innovation

M.Sc., business engineer

© Fraunhofer IAO | Martin Albermann

»Thinking Data«

The annual review of our research activities »Thinking Data« is available in German.

more info

Career

Dou you want to shape innovation?
Have a look at our job openings and become a part of our team.
Available in German.

more info